Shipping & Delivery
Everything you need to know about getting your new friend home.
Shipping Methods
[SHIPPING METHODS / SHIPPING PROVIDERS]
Delivery Areas
[DELIVERY COUNTRIES / REGIONS]
Delivery Times
[ESTIMATED DELIVERY TIMES]
Shipping Costs
The shipping cost for your order is always shown in your cart and in the order summary at checkout before you place your order.
[SHIPPING COST INFORMATION]
Free Shipping
[FREE SHIPPING CONDITIONS]
Order Tracking
[ORDER TRACKING INFORMATION]
You can find our order tracking page here: Track Your Order.
Damaged Shipments
If your package arrives visibly damaged, please:
- take photos of the outer packaging and any damage before opening, if possible;
- keep the packaging, the product and all included items;
- contact us as soon as possible with your order number and the photos.
See also Returns & Refunds.